Symantec Netbackup 6.x: Troubleshooting Techniques for Windows Course

Course Structure:
Unit 1 - Upgrading Net Alternate

* Preparing for an Upgrade
* Upgrading to Net Alternate 6.x

Unit 2 - Analysing and Tracking Issues

* Analysing Issues
* Tracking Issues Using the Activity Monitor and Reports
* Tracking Issues Using NBSupport
* Tracking Issues Using E-mail Notification
* Tracking Issues Using NOM

Unit 3 - Process Flow

* Net Alternate Architecture and Processes Review
* Alternate Process Flow
* Restore Process Flow

Unit 4 - Using Debug Logs

* Log Management
* Capturing Debug Logs
* Viewing Logs

Unit 5 - Net Alternate Database Trouble-shooting

* The Net support Relational directory
* N B D B Creation Process
* The E M M Domain
* EMM Server Alternate Process Flow
* Shielding the N B D B
* Maintain the N B D B

Unit 6 - Troubleshooting procedure

* Device Error Status Codes
* DOWN Drives: Isolating Tape Drive tribulations
* Trouble-shooting collective storage space
* Tape attentive
* Drive Diagnostics

Unit 7 - Trouble- shooting medium

* Media-Related Status Codes
* Troubleshooting Frozen along with Suspended medium

Unit 8 - Troubleshooting Network Issues

* P B X furthermore V N E T D Usage
* Net Alternate and TCP- IP Communications
* Communication Errors
* Physical system Failures
* Net Alternate pattern Errors

Unit 9 - Performance Tuning

* Performance Concepts
* Isolating Bottlenecks
* Addressing Bottlenecks

This course includes practical exercises that enable students to test their new skills and begin to transfer them into their working environment.