Unified Contact Center Express Advanced

Course

In Bangalore

Price on request

Description

  • Type

    Course

  • Location

    Bangalore

  • Duration

    1 Day

Facilities

Location

Start date

Bangalore (Karnātaka)
See map
#70/1, 2nd Floor, Dr.Brownamma Towers 2nd Cross, Mission Road, CSI Compund, Opp: HCG Hospital, 560027

Start date

On request

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Course programme

Syllabus for this course

In this course, you'll build on the training and writing experience got in the prerequisite UCCXD course by exploring more advanced techniques in scripting as well as the total Customer Response Solution (CRS) functionality. Learn to implement features that extend the functionality of UCCX using many of the tools available in the premium version of the product. Invoke behaviors that involve web-based applications, such as Web Callback Option and Leave a Message in Queue.

This course puts a special attention and main emphasis on scripting & Sub-system administration

Requirements for this course is:

Skills attained from attending Unified Contact Center Express Deployment

Unified Contact Center Express Advanced

Price on request