Windows 7- Enterprise Desktop Support Technician

simplilearn

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Online

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Description

  • Type

    Course

  • Methodology

    Online

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Reviews

This centre's achievements

2017
2016

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 8 years

Subjects

  • Windows

Course programme

Course Preview
  • Microsoft Windows 7 Enterprise Desktop Support Technician (70-685)
    • Module 01 - Welcome
      • 1.1 Introduction
      • 1.2 Course Overview
      • 1.3 Microsoft Certification
      • 1.4 About Windows 7
      • 1.5 Course Prep Recommendations
    • Module 02 - Course Prep Recommendations
      • 2.1 Getting Windows 7
      • 2.2 Installing Windows 7
      • 2.3 Understanding System Images
      • 2.4 Displaying Administrative Tools
    • Module 03 - Desktop Application Issues
      • 3.1 Application Issues Overview
      • 3.2 Installation Permissions
      • 3.3 Licensing Restrictions
      • 3.4 Understanding Digital Signing
      • 3.5 Checking and Repairing Installations
      • 3.6 Problem Steps Recorder
    • Module 04 - Software Failure Resolution
      • 4.1 Checking the Logs
      • 4.2 Using Safe Mode
      • 4.3 Previous Windows Versions
      • 4.4 Recently Added Programs
      • 4.5 Managing Application Compatibility
      • 4.6 Program Compatibility Wizard
    • Module 05 - Solving Networking Issues
      • 5.1 Enterprise Logon Issues
      • 5.2 Logon Context
      • 5.3 Logon Hours
      • 5.4 Using Cached Credentials
      • 5.5 Network Connectivity Basics
      • 5.6 TCP/IP Basics
      • 5.7 IP Address Basics
      • 5.8 Ping
      • 5.9 Using Ping
      • 5.10 Hardware and Cabling Issues
      • 5.11 Proxy Servers
      • 5.12 Proxy Server Settings
      • 5.13 Default Gateway Issues
    • Module 06 - Enterprise Name Resolution
      • 6.1 Name Resolution Overview
      • 6.2 DNS Basics
      • 6.3 DNS Assignment
      • 6.4 The DNS Cache
      • 6.5 Using NSLOOKUP
      • 6.6 DHCP Basics
      • 6.7 DHCP Scopes
    • Module 07 - Resolving Performance Issues
      • 7.1 System and Application Logs
      • 7.2 Analyzing Started Services
      • 7.3 Power Management
      • 7.4 Hard Disk Management
      • 7.5 Locating Bad Sectors
      • 7.6 Defragmenting Disks
      • 7.7 Diagnosing Memory Issues pt. 1
      • 7.8 Diagnosing Memory Issues pt. 2
      • 7.9 Working with Virtual Memory
      • 7.10 Updating the BIOS
      • 7.11 Performance Monitor
      • 7.12 Using Task Manager
    • Module 08 - Supporting Mobile Users
      • 8.1 Wireless Connectivity
      • 8.2 Wireless Configurations
      • 8.3 Wireless Profiles
      • 8.4 Encryption Challenges
      • 8.5 Remote Access Challenges
      • 8.6 VPN Connection Issues
      • 8.7 IPv6 Overview
      • 8.8 IPv6 Address Types
      • 8.9 DirectAccess
    • Module 09 - Security Issues
      • 9.1 Internet Explorer
      • 9.2 Internet Explorer Security
      • 9.3 Adding Trusted Sites
      • 9.4 Protected Mode
      • 9.5 Browser Add-Ons
      • 9.6 Add-On Crash Protection
      • 9.7 Restoring Original Settings
      • 9.8 Windows Defender
      • 9.9 Windows Defender Tour
      • 9.10 UAC and Malicious Software
      • 9.11 EFS Basics
      • 9.12 Managing Encryption Certificates
    • Module 10 - Software Update Issues
      • 10.1 Updating Windows
      • 10.2 Software Update Levels
      • 10.3 Client Updates
      • 10.4 Update Incompatibility
    • Module 11 - Network Printer Issues
      • 11.1 Network Printer Issues Overview
      • 11.2 Printer Issues
      • 11.3 Network Issues
      • 11.4 Server Issues
    • Module 12 - Active Directory Refresher
      • 12.1 Active Directory Basics
      • 12.2 Group Policy Basics
    • Module 13 - Taking the Exam
      • 13.1 Preparing for the Exam
      • 13.2 How to Take the Exam
      • 13.3 If You Fail the Exam
    • Module 14 - Conclusion
      • 14.1 Course Wrap Up
    • Module 15 - Credits
      • 15.1 About the Author

See related categories

Windows 7- Enterprise Desktop Support Technician

Price on request

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