Airport Ground Handling and Travel Tourism Management

Inspire Academy
In Mumbai

Rs 55,000
VAT not incl.
You can also call the Study Centre
96191... More
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Important information

  • Diploma
  • Mumbai
  • 2 hours of class
  • Duration:
    6 Months
  • When:
    Flexible
  • Internship
Description

This course is designed for individuals who wish to pursue a career in The Customer Support Functions of the Airline Industry and can be employed by:
Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices etc

Important information
Venues

Where and when

Starts Location Timetable
Flexible
Mumbai
610, Pearl Plaza, 6th Floor, Besides New Mc Donalds,, 400058, Maharashtra, India
See map

Frequent Asked Questions

· What are the objectives of this course?

Airport Ground Handling: Introduction to Airports Types, Operations, Services & Features Airline Terminologies & Definitions Organizations Various Personnel/ Agencies Working at the airport Ground Staff Responsibilities & their functions Check-In Procedures, Arrivals & Departures. Disrupted & Delayed Flights Pre & Post Flight Procedures Handling Incoming Flights Mishandled Baggage Handling Special Passengers Handling Dangerous Goods & Special Cargo Ground Handling of Flight & Associated Dangers Aviation Security Ticketing (Computerized Reservation Systems) Airport Ground Handling English Speaking & Voice and accent Training Personality Development Grooming Interview Skills & Group Discussion

· Who is it intended for?

Age 18 yrs to 28 yrs

· Requirements

Good Communication Skills

· Qualification

Eligibility HSC Passed or Graduate

· What marks this course apart?

This course is designed for individuals who wish to pursue a career in The Customer Support Functions of the Airline Industry and can be employed by: Domestic and International Airports (Ground Hostess, Reservation & Counter Staff, Customer Service)/ Airline Back office, Airline City Reservation Office, Airline Ticketing offices etc

· What happens after requesting information?

Personalized Counselling Aptitude Test

What you'll learn on the course

Aviation Training
Customer Service
Personal Development

Teachers and trainers (1)

Nisha Deshmukh
Nisha Deshmukh
Aviation Trainer

Course programme

  • Airport Ground Handling:
    • Introduction to Airports
    • Types, Operations, Services & Features
    • Airline Terminologies & Definitions
    • Organizations
    • Various Personnel/ Agencies Working at the airport
    • Ground Staff Responsibilities & their functions
    • Check-In Procedures, Arrivals & Departures.
    • Disrupted & Delayed Flights
    • Pre & Post Flight Procedures
    • Handling Incoming Flights
    • Mishandled Baggage
    • Handling Special Passengers
    • Handling Dangerous Goods & Special Cargo
    • Ground Handling of Flight & Associated Dangers
    • Aviation Security
  • Ticketing (Computerized Reservation Systems)
  • Airport Ground Handling
  • English Speaking & Voice and accent Training
  • Personality Development
  • Grooming
  • Interview Skills & Group Discussion
  • Orientation Program at Mumbai International Airport (MIAL)
  • Internship at the Mumbai International Airport (MIAL)*

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