CMMI - SVC Training

CUNIX Infotech Pvt. Ltd.
In Mumbai

Price on request
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Important information

  • Training
  • Mumbai
  • Duration:
    1 Day

Important information

Where and when

Starts Location
On request
2, Shanti Niwas, Chittabhai Patel Road, Kandivali (East),, 400101, Maharashtra, India
See map

Course programme

The service industry serves as an important factor to drive the economic growth throughout the world. Supervision on how to develop & improve grown-up service practices is a major provider to the performance, satisfaction to the customer and profitability of the economic community. This special course introduces spectators to new PAs in CMMI -Services.

Aim of this course is to:
- Major aim of this programme is to make acquainted people with the added extras in the CMMI - Services model.
- Comprehend how CMMI-SVC v1.2 can help a service firm

Course syllabus:
1 What is the need of CMMI services
2 Structures of CMMI Services
3 Capacity & Availability Management
4 Continuity of the Service
5 Service-System Developments
6 Service-System Transitions
7 Delivery of the Service
8 Incident Resolutions & Preventions
9 Strategic Service Administartion
10 Benefits of CMMI - Services
11 Summaries, Conclusions and QA

Method of this course
- How to lead faculty presentation & facilitation
- Participant let brain storming
- Case studies & exercises
- Interactive & careful QA
- Discuss as how to satisfy needsof the students in their work atmosphere
- Sharing best practices of industry

Enhancement of Competency
- Improved CMMI model understanding
- Improved Competency to apply the CMMI model framework in various kind of organizations

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