Diploma in Office Management and Secretarial Practices

The Guru Nanak Dev University's Faculty of Economics and Business offers Diploma in Office Management and Secretarial Practices course to its students. The course structure for it is as follows:

Part-I
1. Office Stationery: Types of papers & envelops, Control of consumption, issue and Stock Rewrd .
2. Filling and Indexing
Meaning, Importance, Essential of a good filling systems, Methods and Classifications of files.
3. Using Information
Using knowledge of making use of information from different sources. Telephone Directory. Post Office Guide, Railway Time Table, Teleprinter, Telex, Fasciwile.
4. Assisting Visitors
Office etiquette, effective use of language, Preparation of appointment schedules and maintaining visitors Diary. Types of visitors

Part-II

Basic Computer Organisation & MS-Word
Characteristics, Classification and applications of Computer System. Block Diagram, functional unit and their interrelation, Input Devices (Keyboard, Point and Draw Devices) Data Scanning device (electronic & reader) output devices (Monitor, Printer, Plotters) ; Application of MS-Word.
Secretarial Practices in India : Meaning, features scope and Regulatory Environment.