28

Online Customer Care courses

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  • Course
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Accredited Course

... personal relationships with customers. Learn how to professionally handle angry customers and complaints. Develop your verbal communication skills to more effectively manage customers over the phone. After completing this course individuals will be able to foster strong customer relations which results... Learn about: Customer Retention, Customer Relationship Management, Verbal Communication...


Rs 21,431
VAT incl.
*Guide price
Original amount in GBP:
£ 250
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Global Edulink
Diploma in Customer Service – Online - Online Course
4.5 11 opinions
Global Edulink
  • Course
  • Online
  • Different dates available
  • 365 Days
Diploma in Customer Service

... skills and prove to employers and recruiters that you’re able to provide Customer service duties to the highest standards. The Diploma in Customer Service will develop knowledge and skills in key areas such as delivering customer service, customer retention, resolving customer problems, business... Learn about: Team Training, Telephone Skills, Customer Service Skills...

Special Emagister price

Rs 38,490 Rs 3,858
+ VAT
*Guide price
Original amount in GBP:
£ 449  £ 45
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International Compliance Training
ICA Advanced Certificate in Practical Customer Due Diligence (CDD) - Online Course
4.0 12 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 6 Months

... and financial risks. This qualification has been designed for KYC Analysts and professionals who manage risk in the Customer Due Diligence (CDD) process. The only professional qualification in practical CDD, this course will help you make sound judgements and pinpoint areas of potential risk. This qualification... Learn about: Enhanced Due Diligence, Customer Care, Customer Service...


Rs 1,43,588
+ VAT
*Guide price
Original amount in GBP:
£ 1,675
  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Service, Customer Service Training, Corporate Communication...


Price on request
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  • Training
  • Online
  • 1 Day

...measures up right now, and how you can build on with the sharpest of service policies. Online training is delivered through the Internet using an interactive voice based program... Learn about: Customer Care, Customer Service, Customer Relationship Management...


Price on request
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  • Diploma
  • Distance learning

...: Working with others to improve customer service. Module 8: Promoting continuous improvement in customer service. Module 9: Developing customer service skills. Suitable for: The Customer Service Course is a great starting point for a career as a Customer Service Manager... Learn about: Customer Service Training, Presentation Skills Training, Call Center...


Rs 32,022
VAT incl.
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UK Open College
IGCSE Travel & Tourism - Distance learning Course
5.0 1 opinion
UK Open College
  • Higher Secondary
  • Distance learning
  • Different dates available
  • Support service
  • Personal tutor
  • Delivery of study materials
CIE - Cambridge International Examinations

...of our course advisers will provide you with further information via email or telephone. This IGCSE course is designed to help meet the growing need... Learn about: Social Skills, Travel and Tourism, Tourism management...


Rs 30,775
*Guide price
Original amount in GBP:
£ 359
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Global Edulink
Professional Receptionist Training - Online - Online Course
5.0 2 opinions
Global Edulink
  • Course
  • Online
  • Different dates available
  • 365 Days
Certificate in Professional Receptionist Training

...and this course will provide you with the generic skills that you will need to be effective in any type of Reception work environment. Your tutorials... Learn about: Interview Techniques, Microsoft Office, Customer Care...

Special Emagister price

Rs 17,059 Rs 1,714
+ VAT
*Guide price
Original amount in GBP:
£ 199  £ 20
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International Compliance Training
ICA Certificate in Money Laundering Risk in Correspondent Banking - Online Course
5.0 2 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 3 Months

...With an increased focus on money laundering, terrorist financing and corruption by regulators in many jurisdictions, banks are closely scrutinising their... Learn about: Financial Training, Banking Regulation, Correspondent Banking...


Rs 51,006
+ VAT
*Guide price
Original amount in GBP:
£ 595
  • Course
  • Online
  • Beginner
  • Different dates available

... in a professional manner, according to the standards established by the five-star hotels collaborating with Reception Academy. The topics covered during the course include brand standards, how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches... Learn about: Professional Communication, Complaint Handling, How To...


Rs 1,714
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  • Course
  • Online
  • Different dates available

...accurate and up to date with relevant legislation. Downloadable certificates which provide evidence of learning and assessment success. We guarantee... Learn about: Complaints handling, Communication Skills, Writing Skills...


Rs 857
*Guide price
Original amount in GBP:
£ 10
  • Course
  • Online
  • Different dates available

...Where you want to be and how to get there • Where is the source of your ideas? • How do value disciplines help businesses win? • How can you shift your competitive position?... Learn about: Cost analysis, Customer Manager, Strategic Planning...


Rs 6,429
+ VAT
*Guide price
Original amount in GBP:
£ 75
  • Certificate
  • Distance learning
  • 6 Months

...and with its faculty objective of reaching the unreached, the deprived section of our society. B.A. (Visharad) Social Sciences was the only Programme on offer till... Learn about: Communication Skills, Customer Service Training, Customer Service...


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  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Care, Management Training...


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  • Certificate
  • Distance learning
  • 3 Months

...After completion of this course one should be able to understand the following: · Understanding Communication: the Definitions, the Process and the Elements... Learn about: Communication Barriers, Presentation Skills Training, Customer Service...


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  • Diploma
  • Distance learning

...You will have your own personal tutor helping you with your course work and with any questions you may have. Plus you can contact our Student Advisors... Learn about: Communication Training, Personal Development, Communication Barriers...


Rs 29,631
VAT incl.
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  • Post Graduate Diploma
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Care, Customer Service Training, Effective Communication...


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  • Course
  • Online
  • Different dates available
  • 365 Days
Diploma in Telephone Skills Training

... telephone standards on a consistent basis. Your customers can display a variety of different communication stylesand behaviour types and this online course will equip you with professional telephone techniques for dealing with all customers successfully. Global Edulink, as a leading training... Learn about: Telephone techniques, Communication Training, Customer Service...

Special Emagister price

Rs 23,574 Rs 2,400
+ VAT
*Guide price
Original amount in GBP:
£ 275  £ 28
  • Course
  • Online
  • Different dates available

...• Porter’s five forces: competitors • Porter’s five forces: substitutes • Porter’s five forces: buyers/customer • Porter’s five forces: new entrants • Porter’s five forces... Learn about: Target markets, Data Collection, Marketing Analysis...


Rs 6,429
+ VAT
*Guide price
Original amount in GBP:
£ 75
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  • Course
  • Online
  • Beginner
  • Different dates available
  • 2 Weeks

...This superb online training course on Exceeding Guest Expectations is ideal for anyone who would like to learn how to provide exceptional customer service... Learn about: Customer Care, Effective Communication, UK 5 star Hotel essential language skills...


Rs 1,714
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  • Certificate
  • Distance learning
  • 6 Years

...and with its faculty objective of reaching the unreached, the deprived section of our society. B.A. (Visharad) Social Sciences was the only Programme on offer till... Learn about: Verbal Skills, Customer Care, Communication Skills...


Price on request
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  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Relationship Management, Customer Care, Management Training...


Price on request
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  • Course
  • Online
  • Different dates available

...the best ongoing review process Understand and use action review and problem solving meetings Advise clients how to get the most out of Action Review Meetings... Learn about: Performance Appraisal, Customer Service, Business planning...


Rs 6,429
+ VAT
*Guide price
Original amount in GBP:
£ 75