Productivity Improvement: Employing Modern Productivity Enhancement Methods (Diploma-Postgraduate)

Course Contents, Concepts and Issues:

Job Design and Productivity Improvement

Job Design: An Introduction

Mechanistic Job Design

Biological Job Design

Perceptual Job Design

Motivational Job Design

Organisational Control Systems: Towards Productivity Improvement

Modern Control Systems

Management Information System

Computerised Information Systems

Information Speed

Information Retrieval

Management Accounting System

The Import- Conversion –Export Process

The Import Process

The Conversion Process

The Export Process

Operational Control System

Service Operation

Process Scheduling

Loading

Sequencing

Detailed Scheduling

Inventory Control

Cost Control

Quality Control

Controlling Utilisation of Organisational Resources

Co-Ordaining As a Control Mechanism

Mutual Adjustment

Direct Supervision

Standardisation of Work Process

Standardisation of Input-Skills, Knowledge and Attitudes

Standardisation of Output

Organisational Structure as a Control Function

Communication Dissemination

Decision Making Involvement

The ‘In’ Inventory

The ‘Out’ Inventory

The ‘JIT’ Inventory System

The KANBAN System

The Relationship between Quality and Productivity Improvement

Establishing Quality Objectives

Stating Precise Objective

Setting Productivity Objectives in Relation to Other Organisational Objectives

Relating Objectives to Specific Actions

Pinpointing Expected Results

Specifying When Goals Are Expected To Be Achieved

Distinguishing Between Strategic, Tactical and Operational Objectives

Establishing a ‘Quality-Throughput Accounting Balance’

Continuous Improvement Programme

Just-In-Time (JIT) Compared With Material Requirements Planning (MRP)

JIT vs. MRP: Component & Material Sourcing Strategy

The Quality Benefits of JIT vs. MRP

The Quality Issues Involved In JIT and MRP

Kaizen or Continuous Improvement

Quality as a Benchmark for Productivity Improvement

Focus on the Advocacy of:

Philip B. Crosby,

W. Edwards Deming,

Joseph M. Juran,

Shigeo Shingo,

Armand V. Eeigenbaum

Internal and External Environmental Analysis

Productivity and Strategic Operational Review (SOR)

Incremental Productivity Improvement

Communication for Productivity Improvement

Researches and Development for Productivity Improvement

Understanding the Human Factor, Its Ergonomic Symbiosis and Productivity Improvement

The Job in Content and Context

The Individual in an Organisational Context

The Worker as an Internal Customer

The Organizational Context

The Nature of the Task,

Workload and Productivity Implications,

The Working Environment,

The Design of Displays and Controls, And –

The Role of Procedures

Competence and Productivity;

Workforce Skills: Deskilling or Reskilling and Productivity Implications;

Personality Factors and Productivity;

Attitude and Productivity Implications;

Aptitude as Trainability: A Productive Enhancer;

Nurturing Productivity Enhancers of:

Skills;

Attitude;

Disposition -

The Organisational Context of:

Work Patterns;

The Embedded Culture;

Available Resources;

Communications Systems and Patterns;

Predominant Leadership Styles;

Employing Productivity Risk Analysis towards Productivity Improvement

The Symbiotic Relationship between Ergonomics and Productivity Improvement: Exploring the Productivity Benefits of Ergonomic Job Design