Training Needs Analysis: Determining Training Needs

Course Contents:

Contextualising Training Needs Analysis

• Organisational Development in Context
• Training an Macro Organisational Development
• Training a Micro Organisational Development
• Rationale For and Definition of Training Needs Analysis (TNA)
• Training Needs Gaps in:
• Organisational Training Needs Analysis
• Subsystem Training Needs Analysis
• Individual Training Needs Analysis
• Approaches to Training Needs Analysis
• Methods of Training Needs Analysis

Education, Training and Development Activities

• Difference between Education, Training and Development
• Education, Training and Development and Opportunity Costs
• Efficiency Gains
• Defining Efficiency Gains
• Measuring Efficiency Gains
• Improving Efficiency Gains
• Training as Investment
• Investors in People (IIP): The British Model
• Evidence from 'Investors-in-People
• Calculating Return on Investment (ROI) from Education, Training and Development

Learning in the Organisations and Organisational Learning

• The Organisational Learning Process
• The Individual Learning Process
• The Importance of Focus Groups in the Learning Process
• Action Learning in Organisational Learning
• The Learning Organisations and its Facilitation of Organisational Development
• Experiential Learning;
• Reflective Practice
• Collaborative Learning
• Synergy in the learning Process
• Learning to Learn;
• Life-Long Learning; and
• Understanding Group Processes and Organisational Change

Possible Sources of Information for Training Needs Analysis (TNA)

• Strategic Plans
• Tactical Plans
• Operational Plans
• Strategic Operational Review
• Human Resource Plan
• Succession Plan
• Human Resource Audit
• Critical Incident Reports
• Individual Performance Appraisal Reports
• Personnel Deployment Charts
• Business Plans
• Job Evaluation or Job Tasks and Role Analysis
• Client or Customer Feedback
• 360 Degrees Feedback
• Supervisory Reports
• Training Needs Analysis Questionnaires
• Assessment Centres
• Training Needs Survey
• Task Competencies Report