Certificate Course in Retail Sales & Service

McGraw- Hill Education – Where the world learns to succeed.

With a history that's over a century old, McGraw-Hill is a world leader in education. Its comprehensive range of education content and tools empower students to learn and succeed in the global economy. McGraw-Hill Education has 280 offices in 40 countries.
In India, McGraw-Hill has partnered with Tata, the country's most admired business group to address many aspects of education.

The intensive 100 hr. programme has been designed keeping in mind the needs of the industry. The module has been developed in consultation with a Subject Matter Expert (SME) panel comprising Training Managers, HR Managers and Experts of the Retail Industry. And that's why it's able to offer tools that are just perfect for the 21st century retail

McGraw-Hill's aim is to get you job-ready. Hence, its teaching methodology includes print, digital and online. Plus, the course focuses on 'application' more than just imparting knowledge. Which means that instead of textbook orientation, the course tests your application of knowledge through field trips, role plays, simulations and interview questions.

McGraw-Hill is one of the world's most respected names in Education and Training. Its courses and certification is recognized and held in high esteem by the industry.

Eligibility 10+2
Course duration – 100 hours

MHE has forged partnerships with India's leading retail chains. Which means, you will land up in one of these companies immediately after your course. Come, live your dream!

• Introduction to Retail
• Building Success Skills
• Customer Buying Behaviour
• Asking the right questions
• Customer Service
• Retail Roles and Responsibilities
• Retail Challenges
• Visual Merchandising
• Building your brand
• Getting your retail job