ISO 9001:2008 Internal Auditor Training

Course Content:

Quality Concept & Process Approach

Background of ISO 9000 Series of Standards.

Ascendance of ISO 9000 series

Quality Management System requirements -ISO 9001 :2008

Quality Documents

Planning an Internal Audit

Developing an audit plan

Preparing Checklists or working documents

Communication Factors

Auditing Principles

Auditing Objectives

Types of Audits

Process Approach

Conducting an audit

Collecting objective/audit evidence

Effective interviewing techniques

Identifying and recording nonconformities

Roles and responsibility of AuditorsAuditors and lead auditors

The Auditors’ responsibilities

The lead auditors’ responsibilities

Auditors Qualification and Certifications

Reporting audit results

Conducting the closing meeting

Preparing the audit report

Distributing the audit report

Corrective Action responsibilities

Follow up Scheduling

Monitoring Corrective Action