29

Online Customer Care courses

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METHODOLOGY
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PRICE
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  • Rs 30,000
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SUBJECT AREA
  • Mass Communication 18
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STARTING
  • In 30 days 14
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DURATION
  • Hours 12
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  • Year(s) 6
CHARACTERISTICS
  • Intensive 3
  • Course
  • Distance learning
  • Different dates available
  • 1 Year
  • Personal tutor
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  • Support service
Accredited Course

... personal relationships with customers. Learn how to professionally handle angry customers and complaints. Develop your verbal communication skills to more effectively manage customers over the phone. After completing this course individuals will be able to foster strong customer relations which results... Learn about: Telephone Skills, Customer Retention, Customer Relationship Management... More


Rs 21,509
VAT incl.
*Guide price
Original amount in GBP:
£ 250
EMAGISTER CUM LAUDE
International Compliance Training
ICA Advanced Certificate in Practical Customer Due Diligence (CDD) - Online Course
4.0 12 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 6 Months

... and financial risks. This qualification has been designed for KYC Analysts and professionals who manage risk in the Customer Due Diligence (CDD) process. The only professional qualification in practical CDD, this course will help you make sound judgements and pinpoint areas of potential risk. This qualification... Learn about: Customer Service, Enhanced Due Diligence, Customer Care... More


Rs 1,44,110
+ VAT
*Guide price
Original amount in GBP:
£ 1,675
  • Training
  • Online
  • Different dates available

... are the benefits of delivering great customer service? This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding... Learn about: Customer Care, Communication Skills, Customer Service... More


Rs 2,151
+ VAT
*Guide price
Original amount in GBP:
£ 25
  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Service Training, Customer Service, Corporate Communication... More


Price on request
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  • Training
  • Online
  • 1 Day

...measures up right now, and how you can build on with the sharpest of service policies. Online training is delivered through the Internet using an interactive voice based program... Learn about: Customer Care, Customer Service, Customer Relationship Management... More


Price on request
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Save 20%
  • Diploma
  • Distance learning

...: Working with others to improve customer service. Module 8: Promoting continuous improvement in customer service. Module 9: Developing customer service skills. Suitable for: The Customer Service Course is a great starting point for a career as a Customer Service Manager... Learn about: Corporate Communication, Call Centre Training, Personal Development... More


Rs 32,022
VAT incl.
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EMAGISTER CUM LAUDE
International Compliance Training
ICA Certificate in Money Laundering Risk in Correspondent Banking - Online Course
5.0 2 opinions
International Compliance Training
  • Training
  • Online
  • Different dates available
  • 3 Months

...With an increased focus on money laundering, terrorist financing and corruption by regulators in many jurisdictions, banks are closely scrutinising their... Learn about: Banking and Finance, Financial Training, Anti-money Laundering... More


Rs 51,191
+ VAT
*Guide price
Original amount in GBP:
£ 595
i-Success Academy ltd
Negotiation - Online Course
i-Success Academy ltd
  • Training
  • Online
  • Different dates available

...This is based on the amount of video content shown and is rounded off. It does not account in any way for loading time or thinking time on the questions)... Learn about: Negotiation techniques, Customer Care, Negotiation of offers and promotions... More


Rs 2,151
+ VAT
*Guide price
Original amount in GBP:
£ 25
  • Course
  • Online
  • Beginner
  • Different dates available

... in a professional manner, according to the standards established by the five-star hotels collaborating with Reception Academy. The topics covered during the course include brand standards, how to transfer phone calls, handle difficult customers and end a conversation. It is an online course which teaches... Learn about: Professional Communication, Customer Care, Complaint Handling... More


Rs 1,722
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  • Course
  • Online
  • Different dates available

...accurate and up to date with relevant legislation. Downloadable certificates which provide evidence of learning and assessment success. We guarantee... Learn about: Communication Skills, Customer Care, Customer Retention... More


Rs 860
*Guide price
Original amount in GBP:
£ 10
  • Course
  • Online
  • Different dates available

...Where you want to be and how to get there • Where is the source of your ideas? • How do value disciplines help businesses win? • How can you shift your competitive position?... Learn about: Cost analysis, Planning Process, Value chain... More


Rs 6,453
+ VAT
*Guide price
Original amount in GBP:
£ 75
  • Certificate
  • Distance learning
  • 6 Months

...and with its faculty objective of reaching the unreached, the deprived section of our society. B.A. (Visharad) Social Sciences was the only Programme on offer till... Learn about: Customer Service Training, Customer Care, Customer Service... More


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  • Certificate
  • Distance learning
  • 3 Months

...After completion of this course one should be able to understand the following: · Understanding Communication: the Definitions, the Process and the Elements... Learn about: English Accent, Soft Skills Training, Competitive Exams... More


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  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Care, Management Training... More


Price on request
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  • Post Graduate Diploma
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Service Training, Effective Communication, Customer Care... More


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  • Course
  • Online
  • Different dates available

...• Porter’s five forces: competitors • Porter’s five forces: substitutes • Porter’s five forces: buyers/customer • Porter’s five forces: new entrants • Porter’s five forces... Learn about: Market Research, Marketing Analysis, Leeds Market... More


Rs 6,453
+ VAT
*Guide price
Original amount in GBP:
£ 75
Save 90%
  • Course
  • Online
  • Beginner
  • Different dates available
  • 2 Weeks

...This superb online training course on Exceeding Guest Expectations is ideal for anyone who would like to learn how to provide exceptional customer service... Learn about: Hospitality Industry, Effective Communication, Professional Communication... More


Rs 1,722
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  • Certificate
  • Distance learning
  • 6 Years

...and with its faculty objective of reaching the unreached, the deprived section of our society. B.A. (Visharad) Social Sciences was the only Programme on offer till... Learn about: Customer Care, Communication Skills, Verbal Skills... More


Price on request
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  • Diploma
  • Distance learning

...You will have your own personal tutor helping you with your course work and with any questions you may have. Plus you can contact our Student Advisors... Learn about: Communication Training, Corporate Communication, Leadership Development... More


Rs 29,631
VAT incl.
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  • Master
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Management Training, Customer Relationship Management, Customer Service... More


Price on request
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  • Course
  • Online
  • Different dates available

...the best ongoing review process Understand and use action review and problem solving meetings Advise clients how to get the most out of Action Review Meetings... Learn about: Performance Management, Customer Service, Business management... More


Rs 6,453
+ VAT
*Guide price
Original amount in GBP:
£ 75
  • Diploma
  • Distance learning
  • 1 Year

...d)For anyone who is in the consumer movement and gives guidance to the consumers. Course Structure Semester I 1. Consumer Protection Act Right to Information... Learn about: Customer Service, Customer Care, Verbal Communication... More


Price on request
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  • Post Graduate Diploma
  • Distance learning

...functional and organizational backgrounds. They should possess the skill and knowledge to adapt to various situations and roles and perform successfully in each of... Learn about: Customer Care, Customer Relationship Management, Customer Service... More


Price on request
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