Siebel CRM Training Course

Siebel CRM Training Course

Foundations

Module 1: Introducing Siebel eBusiness Applications

Module 2: Using the Seibel Client

Module 3: Organizing Data behind the User Application

Architecture and Installation

Module 4: Exploring The Siebel Architecture

Module 5: How Clients Access Siebel Software

Module 6: Installing Siebel Software

Module 7: Server Administration

Access Control and Organization Set Up

Module 8: Access Control and Views

Module 9: Access Control and Data

Module10: Access Control and View Types

Module11: Creating an Organization

Module12: Authenticating Users

Exploring Siebel Application

Module13: Understanding Object Definitions behind A Siebel Application

Module14: Using Siebel Tools to Examine Object Definitions

Module15: Understanding the Siebel Data Model

Module16: The Siebel Data Module: Party Business Components

Configuration

Module17: The Configuration Process

Module18: Managing Object Definitions

Module19: Editing and Compiling Object Definitions

Module20: Understanding Siebel Template Files

Module21: Configuring Applications And Screens

Module22: Configuring Views

Module23: Configuring List Applets

Module24: Configuring Form Applets

Module25: Understanding Business Components and Joins

Module26: Business Components And Joins: Party Extension Tables

Module27: Understandings Business Objects and Links

Module28: Configuring Business Components and Views

Module29: Creating a New BC Using the Standard: M Extension Table

Module30: Configuring Navigation

Module31: Extending the Database

Module32: Configuring Pick Lists

Module33: Configuring Multi Value Groups

Module34: Configuring Access Control

Module35: Localizing an Application

Module36: Configuring Guidelines

Data Loads

Module37: Introducing Enterprise Integration Manager

Module38: Data Mapping

Module39: Invoking Enterprise Integration Manager

Module40: Setting Enterprise Integration Manager Option

Module41: Access Controls and Access Groups

Business Process Automation

Module42: Introducing Siebel Workflow

Module43: Invoking Workflow Processes

Module44: Additional Workflow Topics

Module45: Introducing Assignment Manager

Module46: Creating Sales Assignment Rules

Module47: Creating Service Assignment Rules

Module48: Invoking Assignment Manager

Module49: Personalizing View and Applet Access

Module50: Personalizing Content and Behaviors