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Reception Academy courses
- Course
- Online
- Beginner
- Different dates available
- 2 Weeks
...Not only will you learn to anticipate your guests’ needs you will recognize how to offer solutions in a highly professional manner. Being able to anticipate... Learn about: Effective Communication, UK 5 star Hotel essential language skills, Hospitality Industry...
- Course
- Online
- Beginner
- Different dates available
...for anyone that works in a service environment wanting to improve their skills or planning to start a career in the hospitality industry. To enrol... Learn about: Telephone Skills, Hotel reception, How To...
- Course
- Online
- Beginner
- Different dates available
...The course is tailored to teach telephone handling skills to ensure the students deal with all calls in a professional manner, based on standards set by five-star Hotels... Learn about: How To, Customer Care, Professional Communication...
- Certificate
- London (England)
- 20 Days
...Hotel Reception desk in our classrooms Becoming familiar with hotel terminology (specific language used in the UK) Learning to up-sell a room to a guest... Learn about: Reservation Procedures, Understanding of 5 star Hotel brand standards, Check-out Procedures...
- Certificate
- London (England)
- 5 Days
...There are no restrictions for attendance however we generally recommend this course for applicants with some previous Hotel Receptionist experience. To enrol... Learn about: Entry level of English, Passion for the hospitality industry...
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