Diploma Course in Tourism and Hotel Management

The Guru Nanak Dev University's Faculty of Economics and Business offers Diploma Course in Tourism and Hotel Management course to its students. The course structure for it is as follows:

Part-I

THE HOSPITALITY INDUSTRY : Evolution of hospitality industry. Sectors in hospitality industry-commercial & non-commercial. Relation of hospitality industry with tourism, economy and environment. Scope and importance of hospitality industry in India.

FRONT DESK DUTIES : The Guest Cycle, Communication at the Front Office Logbook, Telephone Handling, Message & Mail Handling, the Switch Board and Housekeeping Communication, Guest Billing, Security Functions. Use of computer application in the front office systems.

INTRODUCTION TO PROFESSIONAL CATERING : Food-microbiology & nutrition. Balanced diet. Food Laws- the prevention of food adulteration act, 1954. Menu planning- types of menu and principles of menu planning.

FOOD AND BEVERAGE PRODUCTION : Quality Food Production, Planning and Management including principles of Applied Food Service Sanitation and Service Management. An institutional kitchen of basic food production and a theme meal event planned, prepared and served by the students.

HOTEL ACCOUNTING & AUDITING : Financial Statements, Statistical Reports & Their Preparation. Cost Control Guidelines, Auditing In Hotel Industry- Meaning, Nature and Scope.