Post Graduate Diploma in Information Technology:E-Customer Relationship ManagementGRADUATE SCHOOL OF BUSINESS & ADMINISTATION
Price on request
- Post Graduate Diploma
- New delhi
This programme is a useful professional course since every area of industry now demands knowledge of information processing, and managers with IT / Computer knowledge are more effective and efficient in decision making process for achieving the company's financial targets and meeting the specific objectives of the organization well in time.
This programme will provide managerial and computing skills to a student to prepare him / her management-orient IT professional for working in an industry or running his / her own business. This course will provide management software application skills together with computing software application skills and software building skills.
Semester - I
Programming & Problem Solving Using C.
Discrete Mathematics & Computer Organization.
Principles of Management & Communication
Management Information System
Linux & Shell Programming
Elements of Financial & Accounting Management
Elements of Marketing Management
Managerial Economics & Forecasting Methods
Software Applications in Service Industry (At least three industries to be taken up like Railways, Hospital, Mobile Telephone Service etc.)
Semester - II
Computer System Architecture Using C
Data Structure & Algorithm Design Using C++
System Analysis & Design
Computer Graphic & Animation
Computerization of optimization techniques & application in business
Programming Using Java
Semester - III
Data Communication & Networks
Programming Using VB. Net
Advanced Database Management System
Software Testing & Quality Assurance
Global Business Environment
Strategic Management & Global Marketing
Semester - IV
The fourth Semester will conform to internship programme for giving practical experience in the industry to the students by working on a project to be given by the industry / in - house related to applications of Software or other project work as assigned. Duration of the internship will be six months.
The students will have to write a Project Report at the end of the internship and appear for the Viva - voce Exam before a Panel of Examiners.
The Institute offers course in E-Customer Relationship Management